Most hosting companies offer some type of support, but with a managed WordPress provider, you can trust that their support team fully understands WordPress. And not only understand it, but are experts in it.

This means they’ll be able to recognize the difference between a potential plugin conflict, a tricky theme, or a server-level issue. They’ll know exactly what settings a WordPress site needs to run at optimal performance. And they’ll have reputable recommendations if you have other WordPress-related questions.

Because a managed hosting provider is focused on a single CMS, the people behind the product will be more experienced in it and able to help with a wide variety of WordPress questions. That’s not to say you can’t find great support with other types of hosts, but your odds are a little better when working with a company that knows WordPress inside and out.

Plus, managed hosts tend to prioritize the support they offer their customers, meaning you’ll find things like 24/7 chat, in-app ticketing, or community forums. Using a managed WordPress host is kind of like having an outsourced IT department full of experts that you can tap into at any time. A pretty nice perk when you’re running a business!